SUREEL// PRODUCTION SYSTEMS
4 SYSTEMS/3 SECTORS/CLAUDE-NATIVE
ALL SYSTEMS LIVE

CASE STUDIES // RUNNING IN PRODUCTION

The work.
Clients redacted.

Most of this runs under HIPAA BAAs and NDAs, so we don't name names. What we can show is the shape of the problem and the regulatory depth of the fix — three platforms live in production today, each in a setting where getting it wrong isn't an option.

01
RetailMulti-location · state-regulated retail
LIVE · 2 locations

One operating system for a two-store regulated retailer.

Problem

Two retail locations on a generic third-party point-of-sale — no shared view of inventory, reorder decisions made on gut feel, and state traceability reporting stitched together by hand, one mistake away from a costly compliance miss.

What we built

A purpose-built operating system: point-of-sale, real-time cross-location inventory, demand forecasting, vendor management, and automated regulatory traceability — proven on the operator's own floor before a single feature reached a customer.

Result

One system now runs the entire retail day, register to back office. On-hand is accurate across both stores in real time, reordering is forecast-driven instead of reactive, and the compliance trail is audit-ready by default.

02
Government ContractingFederal · FedRAMP-Moderate-aligned · CUI-aware
LIVE

An AI capture engine for a federal contractor.

Problem

A federal contractor drowning in opportunity noise — thousands of solicitations to triage, capture work tracked across spreadsheets, and inbound contractor inquiries handled ad hoc, with sensitive contract data that has to be handled to spec.

What we built

An AI capture platform on FedRAMP-Moderate-aligned infrastructure: automated SAM.gov opportunity matching and de-duplication, an RFP capture workspace, and an AI intake persona that qualifies inbound — with CUI marked and handled correctly throughout.

Result

The pipeline triages itself, bid/no-bid calls are backed by data instead of a backlog, and qualified opportunities stop slipping through the cracks of a manual process.

03
HealthcareHIPAA · BAA-covered
LIVE

A compliant front door for a medical practice.

Problem

A medical practice losing patients to missed calls and a manual intake bottleneck — the front desk overwhelmed in hours, after-hours inquiries unanswered, and every workflow a potential HIPAA exposure if handled the wrong way.

What we built

A BAA-covered platform: an AI voice receptionist that answers and routes inside clinical rules, digital intake and consent, and patient messaging — all on infrastructure where protected health information stays compliant by construction, not by reminder.

Result

Calls get answered around the clock, intake runs without the front-desk bottleneck, and patient data never leaves the compliance boundary. The practice captures the patients it was quietly losing.

Bring us something hard. Let's see if it fits.

If your problem looks like one of these — regulated, high-stakes, no room to get it wrong — that's exactly the work we want.

START A PROJECT

or email hello@sureel.com